Vendor failures shouldn't be your customers' problem.
SwitchOp sits between your platform and every third-party provider, detecting failures and rerouting traffic before your users ever notice. One layer of intelligence. Zero downtime to defend.
Intelligent by design.
Reliable by default.
Intelligent Decision Engine.
Define intelligent routing conditions based on network performance, transaction cost, latency, uptime, or balance availability without touching code.
Reliability and Assurance.
Monitor transaction activity, vendor performance, success rates, latency trends, and network distribution from a single real time dashboard.
SLA and Policy Control.
Track every metric that matters - transaction volume, success rate, latency, revenue, and network distribution - in one live view.
Real-Time Monitoring.
Define routing logic by network, cost, performance threshold, balance, or timeout - without writing a line of code.
Up and running in five steps.
Integrate
SwitchOp plugs into your current banking infrastructure with a single integration point. No core system changes. No redeployment. No disruption to live services.
Integrate
SwitchOp plugs into your current banking infrastructure with a single integration point. No core system changes. No redeployment. No disruption to live services.
Add your vendors
Onboard your VTU, VAS, and service providers through a simple configuration interface. No code required. New vendors go live in under 10 minutes.
Add your vendors
Onboard your VTU, VAS, and service providers through a simple configuration interface. No code required. New vendors go live in under 10 minutes.
Set your rules
Configure routing logic by network, amount, time, performance threshold, or cost - through a visual no-code rule builder. Your business rules, enforced automatically on every request.
Set your rules
Configure routing logic by network, amount, time, performance threshold, or cost - through a visual no-code rule builder. Your business rules, enforced automatically on every request.
Hand control to the platform
From this moment, every transaction is evaluated, routed, and delivered automatically, with failover handled in under 100ms. Your team leads incidents instead of reacting to them.
Hand control to the platform
From this moment, every transaction is evaluated, routed, and delivered automatically, with failover handled in under 100ms. Your team leads incidents instead of reacting to them.
Monitor and optimise
Track vendor performance, transaction success rates, and SLA compliance from your live ops console. Use real-time data to continuously refine your routing rules and drive better outcomes.
Monitor and optimise
Track vendor performance, transaction success rates, and SLA compliance from your live ops console. Use real-time data to continuously refine your routing rules and drive better outcomes.
Tailored Insights.
Tangible Results.
Value-Added Services (VAS)
Instead of hoping a provider works, the platform:
- Routes each transaction to the best-performing provider at that moment
- Automatically reroutes traffic when performance drops
Notifications and Alerts
The platform ensures delivery certainty, it:
- Monitors delivery speed and success in real time
- Automatically switches providers when delivery degrades
Treasury, FX and Market-Linked Services
The platform acts as a stability layer for market-linked services. It:
- Selects the most reliable data source in real time
- Switches automatically when data quality degrades
Identity, Verification and Compliance Services
The platform treats verification as a continuous workflow. It:
- Routes checks to the fastest available provider
- Switches instantly when a provider slows or fails
Reduce Failures.
Improve Performance.
Scale Confidently.
Always on
SwitchOp eliminates vendor-related downtime by automatically rerouting transactions the moment a provider degrades.
Faster by default
Real-time vendor scoring ensures every transaction is routed to the lowest-latency, highest-performing option available.
Total transparency
One live dashboard replaces five vendor portals. Your ops team sees vendor health, transaction flow, and alert status.
Your rules, enforced
By network, amount, time, or vendor performance - SwitchOp enforces it on every request.
Audit-ready always
Meeting CBN, NDPR, and internal governance requirements stops being a manual effort and becomes a built-in outcome.
Margins protected
Transactions are directed to the most cost-effective vendor that meets your performance standards.
Frequently asked questions
SwitchOp is an intelligent routing and switching platform that sits between your banking systems and your third-party service providers. It monitors every vendor in real time, routes each transaction to the best available option, and switches automatically when performance degrades, without touching your core systems.
No. SwitchOp works alongside your existing vendors. It sits in front of them and decides which one handles each transaction based on real-time performance data. Your vendors stay exactly as they are.
SwitchOp supports VTU airtime and data top-ups, electricity token vending, cable TV subscriptions, NIP bank transfers, notifications, identity verification, FX and treasury services.
No core system changes are required. SwitchOp integrates at the API layer and rides on your existing infrastructure. There is no redeployment and no disruption to live services.
A standard integration takes under five business days. Vendor onboarding is self-service and takes under ten minutes per vendor.
Yes. SwitchOp is designed with CBN operational guidelines, NDPR data requirements, and internal governance frameworks in mind.
Authorised operators can create, edit, and reorder routing rules entirely from the UI. No developer access is required. Role-based permissions control exactly who can make changes.
Reliability that runs itself starts here.
Join the banks and fintechs using SwitchOp to keep every transaction flowing, even when their vendors don't.